Shipping Policy

At Velōra, we aim to deliver your order safely and efficiently while providing a smooth shopping experience from checkout to delivery.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Please note that processing times may be slightly extended during high-demand periods, holidays, or promotional events.

Shipping Time

We proudly offer FREE shipping on eligible orders.

Estimated delivery times:

• United States: 7–12 business days
• Canada: 8–14 business days

Delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or local logistics.

Order Tracking

Tracking information is typically provided within 2–5 business days after your order has been processed and shipped.

Once available, you will receive a tracking number via email to monitor your shipment.

Customs & Import Fees

For international orders, customers are responsible for any applicable customs duties, import taxes, or additional fees required by their country’s regulations.

Velōra is not responsible for delays caused by customs clearance procedures.