Terms of service

Terms of Service

Welcome to Velōra. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website or services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that:

  • You are at least the age of majority in your country or region, or
  • You have provided consent for any minor dependents to use this site under your supervision

You agree not to use our products, services, or website for any unlawful or unauthorized purpose.

Products & Pricing

All prices, promotions, and product availability are subject to change without prior notice.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities available for purchase
  • Refuse or cancel orders when necessary

We make every effort to display product images, colors, descriptions, and details as accurately as possible. However, slight differences in color, packaging, sizing, or appearance may occur due to screen settings, manufacturing updates, or supplier variations.

Orders & Account Accuracy

By placing an order, you agree to provide accurate, complete, and up-to-date information for billing, shipping, and contact purposes.

Velōra is not responsible for shipping delays, failed deliveries, or additional charges resulting from incorrect or incomplete customer information.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or policy violations.

Prohibited Uses

You may not use this website or its content:

  • For any illegal or unauthorized activity
  • To violate laws or regulations
  • To distribute harmful software, spam, or malicious code
  • To engage in fraudulent, abusive, or misleading behavior
  • To interfere with the security or operation of the website

Any misuse of the website may result in account restrictions, order cancellations, or legal action where applicable.

Limitation of Liability

To the maximum extent permitted by law, Velōra shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • The use or inability to use our website or products
  • Delays, interruptions, or technical issues
  • Errors or inaccuracies in product information
  • Unauthorized access to personal information

Your use of our services is at your own discretion and risk.

Product Use & Disclaimer

All products sold by Velōra are intended for general cosmetic, fashion, or lifestyle purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.

Results and experiences may vary depending on individual usage, skin type, sensitivities, and other personal factors.

Customers are encouraged to:

  • Carefully review product ingredients and usage instructions
  • Perform a patch test when appropriate
  • Discontinue use if irritation or discomfort occurs

Velōra is not responsible for adverse reactions, allergic responses, misuse of products, or individual sensitivities.

Third-Party Suppliers

To fulfill orders efficiently, Velōra may work with trusted third-party suppliers and fulfillment partners.

As a result:

  • Product packaging may vary slightly
  • Product images are provided for illustrative purposes
  • Minor differences between displayed and delivered products may occur

These variations do not affect the intended functionality or overall quality of the product.

Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Any changes become effective immediately upon being published on this page. Continued use of the website after updates constitutes acceptance of the revised terms.

Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Email: contact@velōra.com