Privacy Policy

At Velōra, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you browse our website or place an order, we may collect certain personal information, including:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Device and browser information
• Browsing activity and website interactions

This information helps us provide a better shopping experience and improve our services.

Payment Information

All payments on our website are processed securely through trusted third-party payment providers.

For your security, Velōra does not store or have direct access to your complete payment details, including credit/debit card information.

How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Provide customer support and order updates
• Improve our website, products, and shopping experience
• Detect and prevent fraud or unauthorized transactions
• Send important notifications regarding your orders or account
• Personalize content, offers, and recommendations

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Remember preferences and settings
• Analyze website traffic and performance
• Improve website functionality and marketing efforts

You can manage or disable cookies through your browser settings at any time.

Marketing & Advertising

We may use certain information to display relevant advertisements and promotions on platforms such as Meta Platforms and Google.

These services may use cookies or tracking technologies to provide more personalized advertising experiences.

Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to maintain the highest level of security, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data
• Opt out of certain marketing communications

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact us:

Email: contact@velōra.com